FAQ

All resumes and documents are written in-house. No work is ever outsourced to independent contractors!

• Please make your secure purchase on our Services page.
• We will email you with next steps and also gather relevant information once your order has been processed.
• We will discuss your project with you by telephone after we receive the requested information and before we begin writing your document(s).

You receive your drafts as follows:

All Documents (not including Rush Service)

You will receive your first draft by close of business 2 business days after your completed phone call. Your document will be completed by midnight CST on the 5th day as long as you provide your requests for edits timely.

Services purchased with RUSH Service are as follows:

• Same Day: You will receive your first draft within 6 business hours of our resume intake phone call. Your resume will be completed by close of business on the date of purchase unless your order is received after 4 pm CST. Same-day resumes received after 4 pm CST will be completed within 24 hours of receiving your order. 
• Next-Day: You will receive your first draft within 12 business hours of our resume intake phone call (your project will be completed by midnight CST the next day)
• 3 Days: You will receive your first draft within 2 business days of our resume intake phone call (your project will be completed by midnight CST on the 3rd day).

• To get started, please make your secure purchase on our Services page.
• We will email you with next steps and also gather relevant information once your order has been processed.
• All profiles will be completed within 2 business days. Exception: LinkedIn service purchased with a package or resume service will be completed after the resume is finalized.

• To get started, please make your secure purchase on our Services page.
• We will email you with next steps and also gather relevant information once your order has been processed.
• We will schedule your sessions as soon as you need them. We provide coaching services 7 days per week.

• To get started, please make your secure purchase on our Services page.
• We will email you with next steps and also gather relevant information once your order has been processed.
• We will schedule your first coaching session to get started and then create an action plan that works best for you.

Please click here to learn more

• To get started, please make your secure purchase on our Services page.
• We will email you with next steps and also gather relevant information once your order has been processed.

• All work is done by an EXPERIENCED and QUALIFIED Certified Professional Resume Writer (CPRW), Certified Professional Career Coach (CPCC), Certified Professional in Human Resources PHR), and SHRM Certified Professional (SHRM-CP).
• We have well-round experts in Resume Writing, Career Coaching and Human Resources – we are the Triple Threat!

Yes! We are open 7 days per week from 8am to midnight CST to personally respond to your calls, voicemails and emails! We are even open on all major holidays!

The services provided to you are done by a Certified Professional Resume Writer (CPRW) and Certified Professional Career Coach (CPCC) with over 10 years Recruiting and Human Resource management experience. We understand what recruiters and hiring managers want, and we help you brand yourself for success and sell your best assets. Our services are not farmed out to independent contractors. We perform all services in-house. A further review of our credentials can be found under Founder’s Bio.

Our normal business hours are 8am to midnight CST 7 days per week. We are also open outside those hours by appointments. We are open holidays with limited hours, and will respond to emails and voice messages. We are available when you need us.

We serve clients nationwide and globally from our headquarters in Overland Park, KS (Kansas City Metro Area).

No, you do not. In order to serve our clients nationwide and globally, and to accommodate their busy schedules, all services are conducted via telephone, video conferencing (when necessary), and email. Our clients love this format as it creates more convenient opportunities for them to schedule appointments.

Yes we do. Please make your purchase on the Services page and you will be contacted very soon.

The details of each service can be obtained by clicking the name of each service or price on the Services page.

You may make your purchase through our secure shopping cart on the Services page.

No, we will contact you when we receive your order to schedule your appointment and/or to gather info such as your resume and supporting documentation.

No, we understand you are busy. We work with you to gather only necessary information to do a great job for you.

Our success rate for clients finding work after they use our services is in the 97% range.

Yes. Please visit our Testimonials and LinkedIn recommendations.

100% payment is required up front and your payment must clear before we commence your consultation.

All sales are final due to the time and effort we put into the service we provide.

We guarantee that we will do the best and personalized job for you. We will work with you and support you in your career search.

We accept all major credit cards online. Please contact us if you have additional questions.

Yes, our website is very secure for your protection. APEX Career Services does not gain access to your credit card numbers or account info.